SUPPORT

ALWAYS ON YOUR SIDE WHEN YOU NEED HELP

  • Q: Are you a factory or trading company?
    A: We are factory with about 15 years’ experience in China. Our own brand is "LEIYON".
  • Q: What is your company's main market?
    A: America, Asia, Middle East, Europe, Africa and others.
  • Q: How many workers in your factory and how many production lines you have?
    A: There are about 500 workers and 8 production lines in our factory.
  • Q: How can I get a sample?
    A: Samples can be offered as per your request .Sample fee and freight can be refundable after receiving your order for mass production.
  • Q: Can you put my brand name (logo) on selected products?
    A: Yes, no problem. We welcome both OEM &ODM projects.
  • Q: What is the lead time for sample and bulk order?
    A:Generally speaking, 7 working days for sample, 30- 45 days for bulk order after receiving deposit and confirming on all the artworks.
  • Q: What are your main payment terms?
    A: Generally it is T/T. But could be negotiated
  1. All of our products have 1 year warranty;
  2. 1% spareparts for key components like main board and remote control;
  3. We make it exclusive in your market if your monthly quantity is over 2000pcs;
  4. Private design with design patent;
  5. It has all certificates of CE, RoHS, Reach, ERPII;